Ordering Terms

User Terms and Agreement for 5Mile Creations Online Stores:

By ordering from us, you agree to these terms:

1. No Refunds on Custom Orders: Each item is custom-made, meaning sales are final. No refunds are available.

2. Issue Resolution: If there’s a mistake on our part (wrong size or decoration error), contact us within 30 days for a refund or replacement.

3. Order Acceptance: Orders are only accepted while the online store is open. No late orders.

4. Artwork and Color: Artwork and color in the images are intended as guides and may not be exact. Apparel colors may vary slightly between brands.

5. Shipping: Orders ship within 2 weeks after the store closes.  

6. No Cancellations or Exchanges: Once placed, orders cannot be cancelled, returned, or exchanged.

7. COLOR & SIZES SUBJECT TO AVAILABILITY- Supplies can be limited & production time may be extended. We may need to substitute your order with a comparable brand.

8. Custom Designs- Any customized design may be subject to a $25 design setup fee.